Telstra gets telco watchdog tick on post-Trujillo service

THE telecommunications industry ombudsman has praised Telstra for what she says is its starkly different attitude to customer service since former chief executive Sol Trujillo left the company.

Engagement just helps Burma's military regime

Thomas Bell effectively, if unwittingly, lays bare the contradictions at the heart of the intellectually bankrupt anti-sanctions, pro-engagement case in relation to Burma ("Sanctions stopping change in Burma", August 13).